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Lumina Health & Specialty Dental Healthcare October 1, 2026
Lumina Health: Eliminating Missed Patient Calls

Lumina Health: Eliminating Missed Patient Calls

How an AI Voice Receptionist recovered $15k/mo in missed opportunities for a busy specialty clinic.

100%
Answer Rate
$15k/mo
Revenue Recovered

PROJECT DELIVERABLES

  • Custom Voice AI Integration
  • EHR Sync

Case Study Mockup

The Challenge

Lumina Health was missing 25% of patient calls during peak hours, resulting in thousands of dollars in lost revenue as prospective patients went elsewhere.

The Solution

We implemented a custom AI Voice Receptionist capable of sub-800ms response times. Integrated directly with their EHR system, the agent now handles FAQs, screens emergencies, and books appointments 24/7 without human intervention.

"We used to struggle with peak call times. The AI answers instantly and our booking rate has never been higher."

Dr. Sarah Miller
Lead Director

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